Reputation Management for Small Businesses
VentraLocal’s reputation management services help small businesses build trust and maintain a positive online presence. A staggering 90% of consumers read online reviews before visiting your website. So, if your company has only 1 or 2-star reviews you risk losing 80% or more of their potential new business.
Let’s work together to improve your online reputation.
What is review management?
Online reviews are the digital age’s word-of-mouth; they can make or break a business’s reputation overnight. Positive reviews boost credibility and attract more customers, while negative reviews can deter potential customers and harm your brand’s image. The impact is clear: good reviews mean good business. Review management, sometimes referred to as reputation management, is an effort to influence what and how people think of your brand or business when viewed online.
What can I do about bad reviews?
We know your online reputation makes a first impression, so we’ll help make it a good one. Our team will build and implement a process to help drive new and positive reviews. Our methods are honest; we never pay for reviews.
We’ll take the wheel by responding promptly to new reviews, soliciting fresh, positive feedback, and addressing any outdated negative comments that might be tarnishing your reputation. Let’s turn those stars into profits and keep your reviews reflecting the true quality and value of your business.
“Greg has been an absolute pleasure to work with, his professionalism is only matched by his work ethic. We have made enormous strides in establishing our company’s online presence which has lead to a tangible increase in sales.”
JOSIAH COMBS | Combs Collision & Body Shops
Reviews can make or break a business. Think about how you shop.
%
A Strong Online Reputation Impacts Your Bottom Line.
- 72% of all new searchers don’t take action until they have read reviews.
- Given two service providers with similar ratings, consumers are more likely to choose the provider with more and/or newer reviews.
%
The Process of Getting Reviews is Important.
- Up to 80% of reviews originate from follow-up emails urging the customer to review.
- 41% of consumers say that businesses replying to reviews make them believe that the company cares about their customers.
%
The Impact of a Poor Online Reputation is Severe.
- 92% of consumers have difficulty or hesitate when choosing a business with no reviews.
- 95% of consumers suspect fake reviews if there are no bad scores at all.
Let’s get growing.
Don’t be afraid to give up the good to go for the great.
Related Services
Website Design
Align your marketing message with a superpowered , SEO-brillant, mobile-optimised website that helps you stand out in a crowd.
Local SEO
If customers are looking, we make sure they find you. Every cent and effort is focused only on your area.
Search Marketing
Dominate the top of relevant Google searches. Stand out from the competition and drive sales home.